Job Title:
Conseiller Client (H/F) - Service Client - Abidjan - Bilingue (FR/EN)Job Description
Join a team dedicated to excellence in customer relations ! 🌟
About Us
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
Your mission as a Customer Advisor
Your main role will be to act as the primary contact for our customers. You will be responsible for:
How will you do this? Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
What we can offer you
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
Compensation and benefits:
Optimal working conditions:
The profile we're looking for
We are looking for talents who:
Our recruitment process
Phone screen (15 minutes): An initial discussion with a member of the recruitment team to validate your fit for the role.
French and English test (1 hour): An evaluation of your language skills in both languages.
Individual interview (30 minutes) : An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together! 🚀
Location:
CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indenié, 6 rue des SambasLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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