Job Title:
Conseiller Client (F/H) - Service client - Marrakech - AnglaisJob Description
Hereās the opportunity in brief:Join a team that turns every call into an opportunity! 🎯
Who are we?
Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.
Your role as a Customer Service Advisor
As a Customer Service Advisor, youāll play a key part in:
⢠Meeting customer needs: Delivering high-quality service by responding to inquiries through phone, email, or chat.
⢠Solving problems: Addressing customer issues or complaints to ensure satisfaction.
⢠Building customer loyalty: Offering personalized solutions to strengthen customer trust and loyalty.
⢠Contributing to continuous improvement: Sharing customer feedback to enhance our services and processes.
What we offer:
At Concentrix, we place high value on our talent. Hereās what we offer to recognize your contributions:
⢠Competitive salary with additional bonuses:
⢠Outstanding benefits:
⢠A dynamic workplace:
The profile of our Game Changers
Weāre seeking talents who:
⢠Are fluent in English, both written and spoken. 🗣ļø
⢠Have excellent communication skills, are organized, independent, and have a positive attitude. 💡
⢠Are comfortable using digital tools and naturally curious about new technologies. 🖥ļø
⢠Are excited by challenges and passionate about customer satisfaction. 🌟
Our recruitment process:
⢠Online assessments (1h): After we receive your application, weāll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential!
⢠Phone interview: A conversation with a member of our recruitment team to introduce Concentrix and confirm if youāre a good fit for the role.
⢠In-person interview: A deeper discussion to confirm your skills and align your goals with our company culture.
Ready to take the challenge? Join the Concentrix journey, where innovation and excellence come together! 🚀
Location:
MAR Marrakech - 70, Quartier Industriel Sidi GhanemLanguage Requirements:
English (Required)Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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