Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01

Experience the power of a game-changing career  

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  

If you’re looking to grow and be inspired, as anAccount Manager in Malaga(On-site), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.  

Career growth and personal development  

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  

What you will do in this role  

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  

As anAccount Manager on our team, you will:  

- Use CRM to contact, qualify accounts and generate opportunities
- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
- Update CRM with all communication and as per standards expected.
- Follow up on accounts and ensure regular communication is maintained.
- Participate in sales activities (call storms, industry focus, hotel focus etc.)
- Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels
- Have an upselling approach when dealing with clients.
- Provide chain wide discounts based on client requirements and follow up on usage by client
- Offer alternative solutions upon no availability of hotels
- Assist with business travel queries as well as individual queries when required
- Work on external lists when required on other platforms as provide

Your qualifications  

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  

Concentrix is a great match if you:  

- Are bilingual or proficient in Italian and French and have an intermediate level pf English
- Have great organization and communication skills
- Have positive work attitude
- Have experience in using office programs (Word, Excel, Outlook, PowerPoint)
- Have sales background
- Have hospitality background (beneficial but not mandatory)
- Have experience in using CRMs (beneficial but not mandatory)
- Share our values of commitment, unity, integrity, recognition, and WOW

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  

What’s in it for you  

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  

In this role, we offer benefits that help support your unique lifestyle:  

- Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00
- Salary 20.000 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance
- Great office location in Malaga
- Full paid training on the company and the project you'll be working on 
- Career development programs, specialized courses 

Experience the best version of you!  

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.