Job Title:
Advisor II, Sales (Cantonese Speaker)
Job Description
The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.
Inside Sales
- Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
- Drive partner recruitment & growth promote sales programs developed for partners
- Partner engagement to drive business in the region (end-to-end sales)
- Drive registration to marketing campaign/webinars for hardware products
- Channel sales, channel recruitment & opportunity progression
- Maximize sales opportunities from the existing partner ecosystem
- Engage with existing partners and end customers where applicable
- Add/maintain contact database for respective segments as per needs of the business
Customer Success
- Target install base to prospecting, build pipeline via phone, email or other online channels
- Support dormant reactivation campaign programs
- Driving up consumption and yield
- Customer issues and helping the sales team with upsells and renewals
- Focused on building loyalty with existing partners
- Long term retention and ensuring customer has great experience
- Engage with existing partners and/or onboard net new
- Focused on building loyalty, key focus on partner growth and dormant reactivation
- Addressing customer issues and helping the sales team with upsells and renewals.
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
English, Yue (Cantonese)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents