Job Title:
Manager 1, TransformationJob Description
The Transformation Manager role is to co-drive (inclusive of day-to-day management) of continual process innovation and transformation through analytics, automation, client co-innovation, and/or lean six sigma, and design thinking (or any relevant disciplines) across all geos. Their expertise will help align the client, people, process, technology, and data with a robust and sound strategy built for current and future success.1. Own the overall management (inclusive of day-to-day activities) of Innovation initiatives for the Client with proven results (quantified benefits related to metrics and/or financials)
2. Leverage with client and various stakeholders in discovering, qualifying, realizing, sustaining, and replicating automation and process improvement deliverables
3. Manage insights, provide valuable intelligence, end to end assessment, and/or innovation roadmap to stakeholders on how to improve processes, business, customer experience, and growth based on agreed metrics and targets
4. Co-facilitate sessions (and administer the needed data) with client and stakeholders in discussing Innovation Initiatives during business reviews, client visits, client orals, due diligence, innovation councils, and related cadence
5. Partner with various groups such as Automation and Analytics Teams, Training, and Quality, PMO, IT, and Account Management among others to synergize the approach and initiatives towards innovation
6. Co-facilitate co-innovation/ideation sessions with the client and other key stakeholders based on client and/or business needs
7. Collaborate with peers and counterparts for best practices sharing and replication
8. Provide awareness, consultation, training, coaching, and/or learning sessions to aligned accounts in cascading Innovation methodologies, technology, and other related information
9. Continued upskilling of self to maintain relevance and purpose in the job
10. Providing accurate and timely report to leadership team (and/or clients)
Location:
PHL Quezon City - EXXA Tower, 11th FloorLanguage Requirements:
Time Type:
Full time2026-03-30If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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