Job Title:
Customer Service SpecialistJob Description
Join a respected Federal Government department that plays a key role in shaping Australiaâs financial wellbeing.Want to step into something new? Take the leap and commence with Concentrix in this 100% work from home role, delivering services on behalf of a high visibility Federal Government Agency.
Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you. Join a quickly growing account with huge opportunities for career growth and development.
Who is Concentrix?
We are a Global Leader in customer service excellence and represent our partners and clients closely to deliver amazing customer service. We work behind the scenes, representing many of the brands and organisations you know and love! We strongly believe in investing in the future and in promoting from within and as a part of our team, you will have access to career pathways and ongoing development - putting you first and giving you tools for success! We pride ourselves on a culture rich in diversity, openness, and integrity.
Key Role Details
Hourly rate of $26.70 + Super + Incentives
Operational Hours: National Service Delivery 7:00am â 7:00pm (AEST) (Monday â Friday)
Full-time only
Location: Work from Home - Every minute youâre working, youâre earning!
Initial equipment collection required
Successful applicants must be able to collect IT equipment from: Adelaide, Brisbane, Melbourne, Parramatta, and Perth
Register now for future Intakes!
Who are you?
Must be an Australian Citizen and at least 18 years of ageÂ
Must have minimum 50Mbps download and 20Mbps upload for home officeÂ
Passionate about customer serviceÂ
Eager to work towards goals and targetsÂ
Confident and capable in using computers and systemsÂ
Existing experience within a contact centre environment â highly desirable!
Exceptional communication and interpersonal skillsÂ
Whatâs in it for you?
Rotating roster â No weekend work!
A diverse and inclusive work environment
Comprehensive paid training to get you up to speed
Development and career progression opportunities
Structured support system to help you thrive in a work from home environment
Concentrix calendar of engagement events
If you are excited to take on a new challenge and be part of a growing team that will help create game-changing journeys for employees and customers, APPLY NOW!
*Applicants must pass a police check and other pre-employment checks, including a government clearance check*
Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location:
AUS Work-at-Home South AustraliaLanguage Requirements:
Time Type:
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