Care Coordinator

If you love working with children and helping them achieve their goals and thrive, you've come to the right place! At Easterseals Hawaii, the Care Coordinator (EI) is truly a trusted source for support, who can make all the difference for client families with a child diagnosed with or showing early signs of developmental delay. And that's just the beginning, as our Care Coordinators help create a rich learning environment where a child can make progress, meet treatment goals, and maximize their learning potential.

Our Early Intervention services offer a comprehensive, research-based program for children from birth to 3 years with disabilities or at risk of not meeting their developmental milestones.

The ideal candidate has prior experience working with children with a developmental delay. They will also understand that parents and families are the most essential part of a child's development and, as a result, work alongside the family to provide individualized treatment for their child. Joining Easterseals also means that you want to be part of a culture and community focused on equality and belonging so all people of all abilities can live their best lives and thrive.

ESSENTIAL JOB FUNCTIONS

• Coordinates child development monitoring and intervention services to children, ages 0-3yrs, who have been identified as having, or being at risk of developmental delay or disability.
• Models’ strategies and provide education to parents/care providers/families to promote their child’s unique development.
• Collaborates with the team to create and monitors child outcomes and services on the child’s Individualized Family Service Plan.
• Collaborates with the State of Hawaii Department of Health’s Early Intervention Section and meets all funder required program guidelines, timelines, and caseload reporting. 
• Meets productivity requirements for assigned caseload and provides effective intervention strategies, transition materials, community resources, care coordinator outcome support and communication, both with families and with the multidisciplinary team.
• Under direction of the Early Intervention Program Manager, facilities weekly Family Support Team meetings
• Schedules and coordinates regular home visits or telepractice visits based on family’s preference for service delivery with family/care providers for natural environment intervention activities and family education.
• Coordinates family visits with other providers according to the individual needs of the child.
• Assesses, evaluates, and consults on child’s developmental progress using discipline-specific, evidence-based assessment tools.
• Completes billing and service plan documentation (i.e. service notes, intake forms, consents, transition forms, meeting notifications and prior written notices) within required program guideline timelines.
• Provides recommendations and educational materials through written and verbal communication to families/care providers. 
• Explains the Primary Service Provider Coaching Model of Early Intervention service delivery and supports families through care coordination coaching to foster their child’s unique development. 
• Provides other resources and suggests referrals to other support services as needed.
• Remains current regarding new research, current trends and developments in special education and related fields.
• Completes additional job duties as assigned by supervisors/management.
• Must report in person to assigned office location a minimum of 4 days per week, up to 5 days per week, dependent on program needs as directed by management team.
• Must report in person to assigned office location within 24 hours as directed by EIS.

QUALIFICATIONS

Minimum Education, Experience & Training Equivalent to:

• Bachelor’s degree in Social Work, Social Service, Education or equivalent from an accredited college or university program. 
• One (1) year minimum experience in professional social work is highly preferred.
• Experience working with children with special needs in the field of early intervention is highly preferred.

Knowledge & Skills: 

• Significant knowledge with developmental disabilities, familiarity with ADA and Individuals with Disabilities Educational Act (IDEA) guidelines, and inclusion.
• The understanding and compatibility to interact with families, professionals, and paraprofessionals within a Primary Service Provider model of service delivery, using an approach that involves giving and receiving peer coaching.
• Understanding of and respect for children with special needs and their families. Ability to be attentive to input from families regarding their child’s preferences by utilizing a strength-based approach with culturally competent practices.
• Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population.
• A commitment to the values of the organization while demonstrating good judgment, flexibility, patience
  and discretion when dealing with confidential and sensitive matters.
• Must manage day-to-day responsibilities without supervision.
• Clear and concise verbal and written communication skills and the ability to communicate effectively with people at all levels within the organization.
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.), Zoom, Microsoft Teams, and related computer software and applications.
• Work calmly with behavioral and health related incidents.
• Alertness to respond to audio and visual cues from participants and their families, other staff members and the environment.
• Handle multiple tasks, adhere to timelines, and process urgent projects while maintaining an attention to detail.
• Respond appropriately and immediately to emergencies as defined by ESH Emergency Procedure Guide/Safety Manual.

Physical Requirements:

• Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace.
• Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess, and interact with clients.
• Frequent sitting on the floor in families’ homes to administer evaluations that can last up to 90 minutes.
• Occasional lifting, carrying, and loading/unloading toys and materials up to and including 25 lbs. to 50 lbs. used in home visits.
• Visual and auditory ability to work with clients, staff and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Frequent driving (to and from office and client homes).
• Frequent exposure to disability disorders in clients; occasional emergency situation; occasional exposure to trauma; constant client contact and decision making; constant concentration required when working with clients.
• Frequent work inside client homes; occasional work in outdoor settings.
• Utilize computer, cell phone (iPhone), desk phone and scanner/printer.
• Frequent sitting.

CONDITIONS OF EMPLOYMENT

• Must obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
• Reliable transportation needed.
• Must have valid Hawaii Driver’s License/insurance and maintain a clean driving record.
• Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.
• Must obtain and maintain clearance through the Office of Inspector General.
• Must attend any required training.

Full time

$62,000- $73,000 annually