M365 Copilot Solution Engineer

We areseekinga highly skilled and experiencedMicrosoftCopilot Agent Developer.This person willdesign, develop, andmaintainadvancedM365 Copilot AI solutionsfollowingprofessional software development practices. This critical role focuses on building sophisticated solutionsthat requireintegration withenterpriseAPIs, complexbusiness logic, andmission-criticalworkflows.This position is based inNorthAmerica,and candidates mustbe authorized towork in this region.

TheM365CopilotSolution Engineer willcollaborate with business stakeholders to translate complex needs intotechnology solutions.They willwork closely with theDigital Transformation teamto ensure solutions meet all security, compliance, and architectural requirements.This person will build and manage enterprise AI productsthatdeliversignificant value to our organization.

Key Responsibilities:

• Engage with business stakeholders to deeply understand requirements for proposed Copilot agents thatnecessitatecustom,low-code, andpro-code development.

• Translate business needs into detailed technical designs, including defining backend services, connectors, authentication mechanisms, and overall agent structure.

• Create andmaintaindesign documentation and diagrams, ensuring review and alignment with the Governance Lead andarchitectural baselines.

• Implement Copilot agents usingCopilot Studio,Microsoft 365 Agents SDK and VS Code toolkit.

• Develop the agent's manifest (defining commands, triggers, and connected APIs) and write supporting code.

• Implement API call logic, integrate with external libraries/SDKs, and handle complex data parsing and manipulation.

• Adhere to best-in-class software engineering practices, including source control (Git), modular code design, and robust unit testing for critical functions, treating each agentorcomponentas a deployable software product.

• Lead and coordinate development effortswhenmultiple developers are involved.

• Partnerwith the Governance Lead to integrate security and compliance checks throughout the development lifecycle.

• Apply secure coding standards, including robust input validation and proper error handling.

• Champion the development of agents that are not only performant but inherently trustworthy by design.

• Conduct thorough testing of agent functionality, includingfunctionality, performance, and security testing.

• Ensure agents meet rigorous quality standards before packaging for deployment.

Qualifications: 

• Bachelor's degree in computer science, Software Engineering, a relatedfieldorequivalent practical experience

• Minimum of 8years' experiencedeliveringcomplexenterprise softwareapplications

• Ability to manage the full lifecycleofAIsolutions builtusingMicrosoftCopilotStudio

• Ability to developAI solutions thatleverageAPI integration, MCP server integration, and Agent2Agent (A2A) orchestration

• Working knowledgeofMicrosoft 365 ecosystem and development tools (e.g., VS Code, Azure AD, Microsoft Graph API)

• Working knowledge ofMicrosoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)

• Working knowledge ofversion control systems (Git) and modern software development practices (e.g., CI/CD, unit testing, code reviews)

• Understanding of security best practices inmodernsoftware development

Technical Skills:

• Required:MicrosoftCopilotStudio,JavaScript, RESTful APIs, JSON, Git

• Strongly Preferred:Microsoft 365 Agents SDK, VS Code Toolkit, Azure services (Azure Key Vault, Azure AD), OAuth 2.0,andMicrosoft Graph API

• Familiarity with:AI/ML concepts, Large Language Models (LLMs), prompt engineering

Soft Skills:

• Exceptional problem-solving and analytical skills

• Strong communicationand interpersonal skills, with the ability to collaborate effectively with technical teams and non-technical business stakeholders

• Ability to translate complex business requirements into technical solutions

• Detail-oriented with a commitment to quality and secure development practices

• Proactive, self-motivated, and able to work independently as well as part of a team