Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Sunshine Suites Grand Cayman Island Resort offers the best in affordable boutique lodging. Weâre a short walk from the sparkling ocean waters and white sand of Grand Caymanâs famous Seven Mile Beach. Enjoy the convenience of our prime location next to the Ritz Carlton, down the road from the 18-hole North Sound Golf Course and near dozens of shops and restaurants. Our amenities include âGrab & Goâ continental breakfast and Free wireless internet. We offer our guests high end accommodations, excellent services and convenience at affordable prices. Whether your visit is for business or pleasure, a warm and friendly team awaits you!
What you will have an opportunity to do:
The Public Area / Room Attendant plays a vital role in delivering exceptional cleanliness, hygiene, and presentation across both guest rooms and all public spaces of our luxury resort. This versatile position ensures an immaculate, safe, welcoming, and premium environment for guests by performing thorough cleaning, deep-cleaning tasks, proactive inspections, and prompt attention to guest needsâoften working independently during day, evening, overnight/graveyard, or flexible shifts in a fast-paced, high-standard hospitality setting.
Essential Duties and Responsibilities
- Perform high-standard cleaning and maintenance of guest rooms, corridors, lobbies, hallways, restrooms, restaurants, bars, pool decks, fitness center, elevators, stairwells, offices, back-of-house areas, and other designated public and guest spaces, strictly following established checklists, procedures, and brand quality standards.
- Uphold uncompromising cleanliness, hygiene, sanitation, and aesthetic presentation in all assigned areas to meet luxury resort expectations.
- Clean guest rooms thoroughly (including making beds, changing linens, vacuuming, dusting, bathroom sanitization, replenishing amenities, emptying trash, etc.) and complete special cleaning projects as assigned.
- Proactively identify, document, and immediately report maintenance deficiencies, safety hazards, spills, damage, lighting issues, or irregularities observed during rounds.
- Execute intensive deep-cleaning tasks such as carpet shampooing, floor polishing, high-dusting, window cleaning, and periodic high-volume turnaround cleaning.
- Maintain cleaning supplies, equipment, carts, and work areas in clean, organized, fully stocked condition; report low stock or equipment issues promptly.
- Use approved cleaning chemicals, tools, and equipment safely while adhering to all health, safety, sanitation, infection control, and environmental protocols.
- Respond courteously and professionally to guest inquiries, requests, or minor needs encountered during shifts; promote goodwill by being friendly, helpful, and service-oriented.
- Work independently with minimal supervision while maintaining strict adherence to procedures, timelines, quality expectations, and health & safety guidelines.
- Maintain a clean, neat personal appearance and organized work area at all times.
- Participate in team briefings, training sessions, and departmental meetings to stay current on standards, updates, and operational goals.
- Multitask effectively, meet deadlines, and handle large volumes of work while paying close attention to detail.
- Perform other duties as assigned by management, including assisting in other areas of the hotel as business needs require.
What are we looking for?
- Minimum of 2â3 years of proven experience in hotel housekeeping, room attendant, public area cleaning, or directly comparable role in the hospitality industry (luxury, full-service, or upscale hotel/resort experience strongly preferred).
- High school graduate or equivalent required.
- Demonstrated ability and willingness to work flexible schedules, including day shifts, overnight/graveyard shifts, late evenings, early mornings, split shifts, weekends, public holidays, extended hours, and on-call duties as required.
- Fluency in speaking, reading, writing, and understanding English (primary workplace language) with strong verbal and written communication skills to interact professionally with guests, supervisors, and teams.
- Superior physical stamina and fitness to perform demanding, repetitive tasksâincluding prolonged standing, frequent bending, stooping, kneeling, twisting, heavy lifting (up to 50 lbs / 23 kg), pushing/pulling loaded carts or equipment, and continuous movement throughout large property areas for full shifts.
- Exceptional attention to detail, self-motivation, reliability, punctuality, and commitment to the highest standards of cleanliness, sanitation, and guest satisfaction.
- Positive, upbeat attitude with the ability to thrive in a fast-paced, high-pressure team environment.
- Ability to work independently while strictly following health, safety, sanitation, and operational protocols.
Compensation:
CI$6.56
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CI$6.56
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.