About Us:
Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.
Job Description:
The Epicor/ERP Specialist is a specialist level position that will guide and maintain the Indianapolis and Wisconsin (remotely) Alliance IT team. This position analyzes complex business problems to be solved with automated systems. Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives.
The position is a Specialist level professional recognized as expert in own area within the organization; has depth/breadth of expertise in ERP systems and implementation. Works independently with guidance only in the most complex situations. Solves difficult and complex problems and takes a broad perspective in identifying solutions; may lead functional teams or projects; coaches, delegates, and reviews work of less experienced team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will be instrumental in implementing our MRP system. Our system will drive the results and visibility in the manufacturing, purchasing and accounting space.
Load or create data to populate the Epicor MRP system from Bill of Materials (BOM's) and other data points.
Create the purchasing process for purchasing raw materials using the system.
Validate Data for integrity and use within the system
Utilize various reports to ensure stakeholders visibility
Ensure manufacturing scheduling using the full Epicor system
Run reports to identify data anomalies and take steps to correct data as well as underlying issues when possible
Help leads and other users with labor ticket issues
Create manual labor tickets as needed and when appropriate
Troubleshoot user issues with the ERP system
Train and educate users on use of the ERP system and other software such as Excel
Conduct barcode training for new users
Make and test barcode badges
Create and manage new employees in Visual
Create and manage new Visual user accounts
Support physical inventory cycle count process and data management
Support month end process with various tasks
Engage with users to understand their challenges and help determine possible solutions
Test new functionality and make recommendations
Help develop new or improved processes for better ERP utilization
Develop documentation such as SOP’s and How To’s
Do preliminary checking and preparation of spreadsheets for SQL scripts
Attend meetings as needed
Participate as a team member to support a variety of projects
Monitor and manage Visual license count
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
May develop user documentation or training materials
Provides leadership, coaching, and/or mentoring to subordinate a group. May act as a lead or first-level supervisor
ADDITIONAL JOB DUTIES
Serves as a liaison between development teams and the internal/external customer or end user
Follows an established requirements gathering process to identify requirements
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
Other duties as assigned
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
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