Our Story
We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer’s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.
Our Role
You will join our Business Transformation Business Analyst team which is focused on implementation and customization of the new core applications ecosystem which contains CPQ, Salesforce & ERP systems as main brand applications within the Arrow ECS EMEA region.
On a daily basis you will interact with internal and external stakeholders from different countries to develop and enhance our CPQ tool implementation.
Your role will be to cooperate with business clients, evaluate their needs and requests from a technical and functional point of view. Among your tasks, you will be responsible for ensuring the quality and support of our business community as subject matter expert.
What you will be doing at ARROW:
Acts as the single point of contact for the business community for business requirements.
Facilitate workshops and meetings to align stakeholders and ensure clear communication of requirements.
Establish and maintain the ongoing evaluation of business processes across the EMEA region.
Gathering functional requirements and priorities from all EMEA business partners and delivering it to IT.
Responsible for managing the review and validation of functional specification documents.
Managing user acceptance tests of delivered solutions.
Oversee all stages of product development, including planning, development, testing, release, and production.
Monitoring whole process and thinking of continuous improvement, analyzing reports and ROI measurements.
Designing and building automation processes to support sales and operations business.
Who are we looking for?
We are looking for experienced professional with solid background in business analysis and CPQ projects. We are also looking for people who are naturally empathetic, eager to share their ideas and determined to solve problems, so analytical skills and attention to detail are also desired.
Skills/Experience Required:
At least 3 years of experience in similar role.
Experience in CPQ implementations.
Experience dealing with Sales, Operations, Business processes.
Knowledge of tools: Microsoft Visio, Power Point.
Knowledge on automation or AI related projects.
Skillset on Agile project methodology
Knowledge of Microsoft Dynamics suite will be a plus.
Organizational skills.
Able to analyze functional needs and requirements from technical point of view.
Excellent written and spoken communication skills in English.
Ability to work independently when needed.
What is in it for you?
Full Permanent contract,
Social advantages: CNSS, CIMR, Health insurance,
Very good working atmosphere in a team of passionate collaborators,
Work culture where you can make an impact,
Dynamic environment with a friendly work atmosphere,
Interesting career development opportunities in a quickly growing environment,
Working within an international organization, recognized worldwide in its sector.
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