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Position Summary
The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.
Responsibilities and Accountabilities
Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function .
Responsible for the consistent and successful delivery of agreed standard work.
Guide training and problem solving workshops with senior managers & teams.
Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.
Required Skills and Abilities
Diversity & Inclusion Aptitude
Ability to work well with a variety of different individuals
LEAN Transformation experience
Operational and Analytical thinking
Effective communication, listening and facilitation skills
Insurance knowledge and strong business acumen
Strong organizational skills with high level of attention to detail
High Emotional Quotient and Professionalism
Education and Experience
7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change
Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)
Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
Proven track record developing and/or implementing Lean/continuous improvement initiatives
Demonstrated ability to effectively interpret data and measure performance
Ability to handle changing priorities and use good judgment when working in challenging situations
Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company
Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools
Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences
Strong ability to facilitate, teach & coach diverse set of audience
Able to work collaboratively in a team environment, and deliver effective consulting and coaching
High degree of integrity and ability to handle confidential matters and sensitive situations with discretion
Demonstrate proficiency in project and program management
Demonstrate proficiency in data mining and analysis.
Bachelor’s degree with related experience or Master’s in related field required. Work experience may substitute for education requirement.
Professional Lean Certification (is a plus)
40%-50% travel expected
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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$98,000 - $155,700/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
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