Renovation Superintendent

TheRenovation & Maintenance Superintendentis responsible foroverseeing and executing property renovations, turnover projects, and resident maintenance service requests across the assigned branch market. This role combines project oversight with hands-on maintenanceexpertiseto ensure homes meet company standards, service level agreements, and deliver an exceptional resident experience.

This position reports directly to the Area Manager, MaintenanceManageror Maintenance Leadandoperatesprimarily in the field.

Key Responsibilities

Renovation & Turnovers

• Conduct detailed move-out, turnover, and property inspections within establishedtimeframesand with residents.

• Identifyrequired repairs and recommend upgrades to meet company standards

• Develop repair scopes and budgets based on approved pricing standards

• Schedule, coordinate, and oversee vendors and contractors

• Hold vendors accountable for quality, timeliness, and completeness of work

• Perform quality control reviews and manage punch lists

• Inspect completed work and approve contract completion

• Document the renovation process with before-and-after photos

• Perform rekeying and securing of properties as needed

Maintenance & Service Operations

• Review and manage daily work orders to ensuretimelycompletion

• Communicate arrival times and expectations with residents

• Complete maintenance requests within established service level agreements

• Perform property walks and pre-move-in audits to ensure a strong move-in experience

• Close out work orders while onsite and document all repairs

• Track supplies, tools, and materials for restocking

• Communicate repair status and updates with branch leadership and support teams

Technical & Hands-On Work

Perform maintenance and repair work including but not limited to:

• Plumbing

• Electrical

• HVAC

• Carpentry

• Drywall and paint

• Mechanical systems

• Lock and key services

• General household and exterior repairs

Customer Service & Team Support

• Provide exceptional customer service to residents

• Maintainstrong communicationwith leadership and internal support teams

• Assistpeers as needed and contribute to team development

• Maintain fundamental knowledge of company standards and procedures

• Demonstrate continuous learning and professional growth toward leadership roles

Qualifications

• High School Diploma or GED

• 2+ years of residential renovation and/or maintenance experience (single-family or multi-family preferred)

• Minimum 1 year of property management maintenance experience preferred

• Vocational/technical training or trade certification a plus

• Knowledge of building and property management codes

• HVACcertification REQUIRED

• Plumbingor Electrical certification preferred

• Proficiencywith Microsoft Outlook and Excel

• Strong organizational, communication, and customer service skills

• Service-minded approach with strong accountability

• Valid driver’s license (must be at least 21 years old tooperatecompany vehicle)

• Ability to multi-task in a fast-paced environment

Work Environment & Physical Requirements

This positionoperatesprimarily in the field at assigned metro-area properties and reports to the branch office. Occasional office work may berequired.

The role requires the ability to:

• Lift up to 50 pounds unassisted

• Bend, kneel, stretch, and work overhead

• Work on ladders up to 30 feet

• Work in confined spaces and varied climates

• Work in environments with dust, fumes, and poor ventilation

• Operate vehicles and heavy machinery

• Travel throughout the assigned metro area daily

Typical schedule is Monday through Friday; occasional evenings and weekends may berequired.