Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
Reporting to the Regional Chief Operating Officer (RCOO), the Business Operations Coordinator supervises the daily operation of support services and business office operations for regional and chapter functions. Oversees daily finance transactions, local vendor relationships, facilities management, fleet management, and IT matters. Establishes work procedures and standards to improve the efficiency and effectiveness of assigned operations. Manages business operations volunteers, who assist in facility and fleet care. This role is not eligible for relocation assistance.
This position is part-time, working 20 hours per week, with the flexibility to increase to up to 30 hours as needed.
Standard Schedule: Monday–Friday, 10:00 a.m. to 2:00 p.m. (flexible).
This role is not eligible for relocation assistance.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Facilities Management: Collaborates with region management to ensure business office operations achieve objectives and performance targets. Coordinates activities of the facility in regard to maintenance. Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors and projects. Ensures safety procedures are established and followed, including the creation of an emergency action plan for each location. Order supplies for the workforce using purchasing systems. Acts as liaison for shared facilities/assets with other departments. Oversees volunteers who assist with facilities management.
2. Fleet Management: Collaborates with region management to ensure business office operations achieve objectives and performance targets. Ensures appropriate and timely maintenance of the fleet. Manages upkeep, estimates/repairs, and needed paperwork on vehicles. Acts as liaison with Fleet Management in other sectors. Oversees appropriate use of the vehicles and volunteers who assist with fleet management.
3. Financial & Administrative Support: Collaborates with department leaders to ensure that programs are executed within budget. Provides budget monitoring and expenditure review regarding expenses, including approval of regional procurement transactions. Ensures processes are established and functioning for all cash/card donations and other transactions. Responds to internal and external requests for information and delegate as appropriate to volunteers for input, tracking, or reporting. Advises RCOO of findings and recommendations.
4. Volunteer Supervision and Coordination: Provides direction, training and engages with volunteers on a regular basis that assist the business operations team, and the entire workforce.
5. Events: Participates in planning periodic workforce events and meetings. Provides assistance in setting up locations, including primary responsibility over food and drinks.
6. HR and IT Services: Assists in the onboarding process for new hires. Trains staff and volunteers in the use of business software application systems. Expedites issues related to phones, computers, and internet access.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: High School or equivalent required. Associate’s degree in accounting, Business or Public Administration preferred.
Experience: Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required.
Management Experience: NA
Skills & Abilities: Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
Travel: Travel is required throughout the Region with some travel outside of Region.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Proficient in Excel
Willingness to learn new software modules
Strong attention to detail
Ability to handle multiple projects at the same time and work in a face paced environment
Appreciation of confidentiality and compliance
Team player
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our mo
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