At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.
Own the hardest part of customer adoption. Ship real results, fast.
Youâre not just handing out advice, youâre building real systems, fixing real problems, and translating reference architectures into blazing-fast production deployments.
As a Customer Delivery Engineer at TigerData, youâll work directly with our most strategic customers during their make-or-break moments: migrations, performance tuning, schema design, and production rollout. Youâll write SQL, debug slow queries, optimize real workloads, and youâll do it all while using AI copilots to go faster and work smarter. Your job is to help customers go live successfully, not to write long docs or open tickets for someone else to fix.
This isnât a support role. Itâs a delivery engineering role for builders who thrive in ambiguity, love working directly with customers, and want to see their work quickly translate into a real-world production environment.
Be familiar with TimescaleDB! It's essential that you sign up for the free trial and test it out before you apply and interview. https://console.cloud.timescale.com/signup
Check out a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/
TigerData is a remote first company. This is a full-time, remote position. This application will focus on European time zones.
Deliver customer projects
Implement migrations, data optimizations, and schema designs
Scope and execute engagements with clear, measurable deliverables
Fix complex technical problems
Tune slow queries and configurations
Write tactical fixes and scripts to unblock customers quickly
Apply AI to accelerate engineering
Use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations
Create reusable AI prompts and delivery playbooks
Bridge architecture and reality
Translate reference architectures into customer-specific deployments
Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads
Be the customerâs technical champion
Own technical success during project delivery
Escalate to core Engineering only when thereâs a product-level gap
Capture and share knowledge
Write playbooks, scripts, and internal guides
Feed learnings back to Product and Engineering
Have deep hands-on experience with PostgreSQL â especially SQL tuning, performance optimization, and schema design
Have delivered complex migrations, data transformations, or optimizations in production environments
Are fluent in SQL and Python (or similar scripting languages for data work)
Are comfortable leading technical conversations with customers, especially under pressure
Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis
Communicate clearly and know how to explain tradeoffs to customers in high-stakes moments
Bonus: experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting
Prefer building long-term features instead of solving immediate customer problems
Youâre uncomfortable being hands-on with messy workloads (slow queries, bad schemas, confusing configs)
Dislike being customer-facing and want to stay behind the scenes
Prefer reactive ticket-based support work instead of structured delivery projects
Struggle with ambiguity and adapting high-level solutions to complex use cases
Customers consistently go live in production, on-time and with clear performance wins
Projects deliver measurable outcomes â e.g., 10x faster queries, seamless migrations
Youâre known internally as a go-to technical voice on Postgres performance and customer delivery
Knowledge from your work gets reused across the org â through scripts, guides, or automation
Youâre seen by customers as a trusted technical advisor, not just a vendor support rep
We respond to every applicant.
We review applications fairly and objectively, and shortlist based on relevant skills and experience.
We ensure clear and timely communication throughout your candidate journey.
We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.
Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.
đ đ Want to get a feel for how we work and what we value? Check out our blog post:What It Takes to Thrive at Tiger Data
We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch đ, sharing workout routines đȘ, or discussing your favorite plants đ± and pets đŸ, you'll find your community here.
We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.
Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase
(Please note that benefits may vary based on country.)
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