Head of Storytelling

About Resolve AI

• Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.

• Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

• We’ve raised over $150M from top-tier investors including Lightspeed, Greylock, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

The Opportunity

Resolve AI is looking for a Head of Storytelling to own how our story shows up in the world across social, owned media, podcasts, and emerging platforms. This role sits at the intersection of New Media, narrative strategy, and execution.

This is a role to build-the-playbook role and win-the-timeline. A chance to turn Resolve AI into a must-follow voice in AI, engineering, and the future of software, whether that’s through a viral thread, a sharp essay, or a podcast episode engineers actually finish.

What You’ll Do

• Own and evolve Resolve AI’s narrative across AI, production engineering, reliability, and the future of software for new media channels, translating deep technical ideas into stories engineers want to read, listen to, share, and debate.

• Build and operate Resolve AI’s New Media engine across LinkedIn, X, podcasts, and emerging platforms (e.g. Reddit, Substack), creating a repeatable system for shipping high-signal content at speed.

• Scale our podcast strategy, shaping its concept, voice, and format, and using it as a narrative spine that fuels clips, essays, social moments, and long-tail discovery.

• Win the timeline by spotting cultural moments, industry shifts, memes, and debates early — and injecting Resolve AI into the conversation with taste, confidence, and a point of view.

• Experiment relentlessly with formats and distribution, piloting new ideas (short-form video, podcast clips, carousels, essays, memes, data stories) and turning what works into durable playbooks.

• Partner deeply with founders, product, recruiting, sales, and engineering to surface the company’s most compelling stories from launches and customer wins to internal thinking worth sharing.

• Use AI as a force multiplier for storytelling, designing workflows for ideation, drafting, editing, clipping, and remixing content without sacrificing quality or voice.

• Drive real outcomes by connecting storytelling to hiring pull, pipeline influence, community growth, and long-term brand gravity not vanity metrics alone.

What We’re Looking For

• A proven track record of building high-impact, culturally relevant content for technical or B2B audiences.

• Experience owning or meaningfully shaping podcasts or long-form audio/video formats (from concept to distribution).

• Deep fluency in AI, software engineering culture, and internet-native media: you know what engineers are talking about before it hits the mainstream.

• Strong editorial judgment: you know when something should be a meme, a chart, a thread, or a 45-minute conversation.

• A builder’s mindset: energized by starting scrappy, iterating fast, and creating leverage from nothing.

• Comfort operating both strategically and hands-on: you can set direction and ship.

• Experience using (and experimenting with) AI-powered creative workflows.

• Exceptional written voice, sharp instincts, and a point of view.

• Bonus: experience working closely with founders or exec teams to shape external narrative.

Why This Role Is Special

• You’ll own the story of a company defining the future of agentic AI in production systems for new media channels.

• You’ll help build Resolve AI into a media-native company, not just a company that posts.

• You’ll have real access, real trust, and real leverage.

• If you do this well, people won’t ask “What does Resolve AI do?” — they’ll already know.

Why Join Resolve AI?

• Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

• Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

• Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

• Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

• Competitive Benefits: Competitive Pay Packages with full benefits including:

  • Comprehensive Medical, Dental, and Vision Insurance

  • Monthly Housing Stipend

  • Flexible (Unlimited) Paid Time Off

  • Visa Sponsorship & Immigration Support

  • 401(k) Plan

  • Parental Leave

  • Discretionary Tech Benefit Stipend

  • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.