Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.
Since launching 18 months ago, thousands of companies now utilize Retellâs AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, weâre creating intelligent AI âworkersâ that can act as frontline agents, QA analysts, and managers â continuously executing, monitoring, and improving customer interactions.
Weâre growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups.
Letâs build the future together.
Weâre a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x
#4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025
We're also one of the top ranking startups on: https://leanaileaderboard.com/
Letâs build the clearest, most usable AI product in the world.
Retell is building infrastructure and tools that power real-time AI voice agents for fast-growing companies. Our product is powerful, but power without clarity doesnât scale.
As Senior Product Education & Video Marketer, youâll own how users understand, adopt, and succeed with every Retell feature. You wonât just âannounce launchesâ youâll shape how features are positioned, taught, and experienced from day one.
This is a high-ownership role with real influence over product direction, feature adoption, and user success.
Own end-to-end feature launches â from early product context to GA
Translate complex technical capabilities into clear, compelling user value
Build and evolve Retellâs product education system (docs, guides, videos, in-product education)
Partner closely with PMs, engineers, and designers from PRD â launch
Be the voice of the user â identify confusion, friction, and adoption gaps
Create high-quality, hands-on content that users actually want to read/watch
Drive clarity, consistency, and opinionated education across all surfaces
Raise the bar for how technical AI products are taught and understood
Partner with Design, Growth, and Content teams to bring your vision to life and ship high-impact work.
Youâve led feature launches for technical B2B or developer products
You love explaining complex things clearly
You think like a PM but execute like a marketer
You care deeply about adoption and user success
You enjoy high ownership and direct impact
Youâre comfortable operating in ambiguity
You want to define how a new product category is understood
Cash: $190,000 â $230,000 base
Equity: Offer Equity
Location: Redwood City, CA (Relocation Provided)
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.
Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.
High Ownership: Small teams, >$1M revenue/employee, and significant equity.
Performance-Based: Offers tied to interview performance, not experience or past salaries.
1. Recruiter Intro Call (15â20 minutes): A brief conversation to learn more about your background, experience, and interest in the role. Weâll also share more about the team, expectations, and answer any initial questions.
2. Product & Education Deep Dive (30 minutes): A deeper discussion with a hiring manager or team member focused on your experience in related work. Weâll explore how you think about educating users, driving adoption, and simplifying complex concepts.
3. Live or Take-Home Education Exercise (45 minutes): Youâll complete a practical exercise designed to reflect real work you would do in this role. This may be done live or as a short take-home assignment. Weâre looking at clarity of thinking, structure, creativity, and ability to translate product details into effective educational content.
4. Onsite (3 hours): A series of conversations with cross-functional team members. This includes deeper discussions around execution, collaboration, strategy, and culture fit. Youâll also have time to ask us questions and get a feel for how we work.
Retell AI