To accelerate the deployment of our 3 remote patient care solutions (Resilience Oncology, Gastro-enterology and Psychiatry), we are growing our Implementation team. You are part of the Customer Operations team, in charge of delivering the products to their users and maximizing value created. Our customers are health providers, and our main users are nurses specialized in oncology, IBD and psychiatry.
As an Implementation Manager (deployment manager / project manager / consultant santé), your role will be to :
Be the expert in operational efficiency, taking charge of end-to-end deployment projects - from kick-off meeting to full adoption by medical and paramedical teams, including billing support (if required)
Lead change management within our health providers customers: become an expert on healthcare organizations, train our users and recommend the best care pathways to monitor patients in each context
Manage interoperability implementation projects with our health providers customers
Ensure effective internal collaboration: with the sales team to integrate new customers, with the technical teams for IT integration and product feedback, and above all in tandem with the AM, who coordinates the deployment of healthcare facilities and their long-term follow-up.
Baptiste, Implementation Manager, based in Paris, is the quiet strength of the team
Domitille, Implementation Lead, based in Aix en Provence, is a former nurse, and has over 4years of experience in remote patient monitoring
Romain, Implementation Manager, the Bordeaux native on the team, doesn't hesitate to dress up for seminars
Mutual assistance in our daily jobs is our motto 💪🏽
You are organized, rigorous, with a strong track-record in project management and delivery
You have a good experience in the healthcare industry, with good knowledge of healthcare organizations.
You have have strong interpersonal skills, love meeting new people, understanding how they work,
You are solution-oriented and persuasive.
You will gladly travel across France and nearest countries to meet our users (plan for at least 60%/70% of travel all over your zone)
Autonomous and driven, you are eager to deliver remote monitoring benefits to patients
You are able to think outside of the box and find creative solutions to support the rapid prescription of the solution
want to join an ambitious and meaningful project
work on a variety of subjects
support the growth of a young, dynamic company
Package based on profile: €50,000 to €60,000 per year + 20% variable bonus based on targets
BSPCE
SideCare health insurance covering 100% of costs for employees and their children
Swile card (€10/day, even when working from home)
and more !!
Interview 1 with Justine Werner or Domitille Vandenhove, Implementation team manager - Job related skills (hard skills/soft skills)
Case study and discussion about it with Justine and Domitille
Interview 2 with Gregory Bourdarot, VP of Ops and Camille Roy Head of Implementation - Cognitive abilities and development potential
Reference check
Interview 3 with Emilie Filoni, Talent Manager - Culture fit
GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity.
Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at privacy@resilience.care
For more information, please check our privacy policy.
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