Mercura is building AI software for the backbone of our economy.
Backed by Y Combinator, we raised a heavily oversubscribed round at one of the highest valuations in our cohort. As one of Europe's fastest growing startups, we surpassed $2M in ARR in in our first year. Now, we are looking for team members ready to go all-in to help us reach our next milestone: $10M ARR by the end of 2026.
One of our co-founders, Lukas, grew up in a trades family that has been active in the construction industry for over 115 years. Having worked on the construction site himself, he learned first-hand how slow and manual quoting still is in the industry.
In an era where AI becomes ubiquitous, we set out on a deeply personal mission: bring AI to the backbone of our economy - to the companies that keep our world running. To amplify human expertise and free people to do what only humans can do.
We’re looking for a Founder's Associate (Operations) to help us 10x our company over the next year.
This is a fast-paced, hands-on role for candidates with high agency. As the right hand to our CPO, you’ll help design the operational backbone that enables us to scale to €10M ARR and beyond.
If you're excited about taking ownership in the early stages of a venture and thinking about founding yourself - this is your opportunity to lead, learn and contribute.
Collaborate closely across product, customer success, recruiting and commercial teams
Optimize the entire customer lifecycle, from seamless onboarding to ensuring maximum satisfaction and 0% churn
Drive recruiting and onboarding of a stellar team
Build and manage relationships with customers
Translate customer insights into new features, prototypes, and product improvements
Build, execute and optimize the operational processes that drive us to 10x revenue next year
Grow with the company and collaborate with other stellar team members to achieve ambitious goals
Personality & Experience
You are a strong operator with experience in building, executing and managing processes and projects in fast paced environments (e.g. startups, consulting, VC, initiatives)
You’re energetic and caring, enjoy working with people, and find purpose in supporting others through thoughtful acts of service
You a strong problem solver and and excel in taking full ownership of tasks
You have strong customer empathy and business sense to understand customer pain points and needs
You a strong and professional communicator in German & English
Commitment & Mindset
Your job is part of how you define yourself. You treat your work as a top priority, and you’re fully committed to achieving ambitious goals amid uncertainty
You’re are entrepreneurial, hands-on, ambitious, resilient and not afraid of doing unglamorous work
You’re a team player who cares about people and leads proactively when situations call for it
You want to work in-person in Munich with a higher intensity than in a 9-5 job
Guaranteed career advancement opportunities in a rapidly growing team
An ambitious team that feels like family and sees their work as more than just a job
Real shares in our company with the most favorable tax treatment - no VSOP/ESOP
Free team dinner (up to 4x/week)
UrbanSportsClub membership - join our team workouts 3x/week
Easy relocation to Munich — our office is located in the Werk1 Startup Incubator, where you can rent a 1-bedroom apartment right next to the office for just €800/month
Access to any AI or productivity tools you need
The target total compensation (cash+bonus+equity) for this position is €75,000-€110,000 annually. Actual offers and compensation are based on specific job duties, experience, performance, total rewards structure, and other considerations.
You will work with
Stefan (Co-Founder & CPO; prev. Consultant at Bain & Researcher at Harvard Business School)
Julia (prev. CSM & Presidents Club winner at Personio)
Your mentors will be
Julian Borg (Co-Founder & CPO Remberg)
Mario Espindola (Senior Director Talent & Operations at SignalFire)
Step 1: Intro call
Casual intro meeting with one of the founders to get to know each other and introduce Mercura.
Step 2: Practical exercise & role play
Two practical exercises to showcase your skills, followed by a call to walk us through your approach, insights, and solution for the exercise. The calls can include role plays in which we simulate the interaction with a customer.
Step 3: Personal Fit
Meet another co-founder to get a feel for our culture and working style.
Step 4: On-Site
Work alongside the entire team for a day on-site from our Munich office to fully immerse yourself in our culture and collaboration style. This on-site will be paid.
Step 5: Offer
If we see a great fit, you will get an offer, including a competitive compensation package.
Join an ambitious team that feels like family: Your future colleagues are experienced operators, ex-founders, Science Olympiad medallists, and top graduates from places such as Google, Bain, MIT, TUM, Harvard, CDTM, and Cambridge. We bring extraordinary people together and deeply invest in your growth as your mentors, teammates and friends. We care, trust, and support one another like family, and we make sure that fun is at the heart of everything we do.
Work with the latest tech: AI is at the core of our product, and use the latest tech across our product and processes to tackle meaningful challenges and shape how users interact with AI.
Thrive in a high-growth, high-commitment environment: We’re growing extremely fast because we always put our work and our customers first. If you excel in fast-paced settings and want to grow as part of something big from day one, Mercura is for you.
Build something with real-world impact: We ship code that directly helps a massive, yet overlooked manual industry run more efficiently and sustainably. With us, you can work on AI that contributes to economic growth and stability on a huge scale.
Build a company: As an early team
Mercura