We are looking for a Learning Designer to help Lemonade's managers become the kind of leaders people actually want to work for. You'll keep our Manager Seminars fresh and build new learning that tackles real leadership challengesâlike managing in an AI-first world or leading through constant change.
This role is crucial as we scale our autonomous organization. Great managers are what make our AI-first culture work for humans. You'll be designing the learning experiences that help our leaders navigate the unique challenges of managing at Lemonadeâfrom coaching remote teams to leading through rapid AI adoption. This position is a critical part of the People Ops team, directly impacting team performance and retention as we continue to grow and embrace new technologies.
We believe two things matter for every leadership role at Lemonade: leadership that sets the bar for excellence, builds high performing teams, and holds them accountable, and strategy that thinks several years ahead and turns ambitious plans into reality. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
Own our existing Manager Seminars from end-to-end. Gather feedback, update content, and ensure all learning is practical, immediately applicable, and aligned with how we actually lead at Lemonade.
Partner with Manager Partners and use Manager Effectiveness data to proactively identify skill gaps. Design new learning experiences to fill these gaps, focusing on areas like organizational change management, AI-human team dynamics, and coaching in remote/hybrid environments.
Leverage a variety of content formats to meet managers where they are, including self-paced learning (eLearning, podcasts, Slack nudges), live seminars, practical toolkits, and one-page resources.
Design contentâsuch as templates, conversation guides, and reflection promptsâthat managers can seamlessly use in their day-to-day work, meetings, and existing workflows.
Build spaces for peer-to-peer learningâincluding cohort discussions, live seminars, and office hoursâto showcase what great management looks like and help leaders grow from each other's successes.
Utilize surveys, usage data, and feedback to track content engagement. Partner with People Insights to determine if manager learning is improving team performance and retention, and use those insights to continually evolve the learning strategy.
3+ years of experience in learning design, leadership development, or management trainingâyou should understand what makes managers tick and what they actually need
Bachelor's degree in Education, Psychology, Business, or a related field (or equivalent experience)
Ability to design practical, immediately useful content that managers can apply right away (not theoretical frameworks)
Experience with learning management systems, content creation tools, and data analysis for measuring learning impact
Excellent written and verbal communication skills, especially for translating leadership concepts into actionable tools
Adaptability, drive, and an efficiency mindset â we believe these matter most in human-AI collaboration
Background in people management or close partnership with managersâyou've either been one or worked closely with them to understand their real challenges
Collaborative approach with experience partnering across People, operations, and leadership teams
Understanding of modern management challenges, especially in remote/hybrid environments and AI-integrated workplaces
Ability to work in our Soho office 3 days per week
Enthusiasm about learning and adapting to the exciting world of AI â a commitment to exploring this field is a fundamental part of our culture
*Please note that we are unable to sponsor applicants for work visas
Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.
Lemonade's US base salary range for this full-time position is $75,000 - $87,500 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.
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