Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We’re looking for a highly hands-on Web Experience Manager to own the day-to-day creation, quality, and continuous improvement of our marketing web experiences on konghq.com.
This is an execution-focused role, close to the work. You’ll build and maintain content in our CMS, launch and manage A/B tests, and apply thoughtful CSS and JavaScript enhancements to ensure every page looks polished and behaves exactly as intended.
You’ll partner closely with Marketing, Design, and Web Engineering to deliver high-quality experiences while helping reduce engineering lift for marketing content production. Beyond execution, you’ll improve documentation, enable others to confidently build in the CMS, and proactively identify opportunities to streamline workflows and improve web quality.
Why We’re Hiring:
We need a dedicated owner for marketing web content to offload execution work from the engineering team and accelerate experimentation and iteration on konghq.com.
What You’ll Do:
Build, publish, and maintain marketing content in Payload CMS
Ensure pages are visually accurate, functional, and aligned with design specifications
Maintain consistency and quality across all marketing web properties
Set up and manage A/B tests in VWO (primarily through UI, with light customization)
Implement test variations using CSS and JavaScript where needed
Monitor experiments and collaborate on interpreting results
Apply custom HTML, CSS, and JavaScript to resolve layout, styling, or interaction issues
Make incremental, high-quality improvements within the existing web codebase
Contribute reusable fixes or enhancements back to shared components when appropriate
Document workflows, standards, and best practices for CMS content and experimentation
Train and support marketing stakeholders in building and maintaining their own content
Identify recurring inefficiencies and propose scalable improvements
Act as a quality gatekeeper for marketing web output
Required Qualifications:
3–7+ years of experience building and managing web pages or digital experiences
Experience working in a complex CMS (Payload CMS strongly preferred)
Hands-on experience with experimentation platforms (VWO preferred)
Strong proficiency in HTML, CSS, and JavaScript
Comfortable working within established codebases and making careful, incremental changes
Strong problem-solving skills and ability to navigate ambiguity
Excellent communication skills with a collaborative mindset
Nice to Have:
Familiarity with SEO, accessibility, and performance optimization best practices
Experience partnering directly with marketing or growth teams
Experience working with distributed teams across time zones
Ability to interpret experiment results and web analytics data
What Success Looks Like:
Marketing can launch pages and experiments faster with reduced engineering involvement
CMS workflows are documented and easy for non-technical partners to follow
Web quality, performance, and consistency improve over time
Experiment velocity increases while maintaining strong execution standards
This is a hybrid role, requiring three days per week in the office.
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About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
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