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Job Title
Mortgage Underwriting Coordinator (Residential Lending)
Location
Remote
Time Zone
US Time Zones (EST–PST)
Role Overview
We are seeking a detail-driven Mortgage Underwriting Coordinator to support the review and preparation of residential loan files prior to and during underwriting. This role works closely with loan officers, processors, borrowers, and underwriters to ensure files are complete, compliant, and moving efficiently toward approval and closing. Strong client communication and documentation accuracy are essential.
Key Responsibilities
Prepare and review loan files prior to underwriting submission
Analyze borrower documentation for completeness, accuracy, and consistency
Communicate with borrowers to collect missing documents and clarify conditions
Coordinate underwriting conditions and track outstanding items
Ensure compliance with lender guidelines and regulatory requirements
Maintain accurate updates within Loan Origination Systems and CRM
Proactively identify file risks and escalate issues that may delay approval
Required Qualifications
2+ years of experience in mortgage processing, underwriting support, or residential lending operations
Strong understanding of US mortgage documentation (income, assets, credit, disclosures)
Ability to manage multiple files simultaneously with strong attention to detail
Clear, professional written and verbal communication skills in a client-facing environment
Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience working directly with underwriters in US residential lending
Familiarity with agency guidelines (Fannie Mae, Freddie Mac, FHA, VA)
Spanish language proficiency
Experience in high-volume lending environments
Tools & Technology
Loan Origination Systems (Encompass, Calyx, or similar)
Automated underwriting systems (DU/LP or similar)
CRM systems
Google Workspace
Slack, Zoom
Task/project management tools (Asana, ClickUp, Trello)
Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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