We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.
Are you ready to join us?
About the role:
As a Strategic Partnerships and Programs Manager within the APAC team, your role will be to lead the growth partnership strategies of our business in APAC, mainly in Japan. Also act as a key stakeholder in managing country-wide transversal projects among sellers, customer satisfaction, marketing, and product teams through initiatives you will participate in to plan, analyse, implement, and drive collaborations.
Reporting directly to the General Manager APAC, you will be a crucial part of our success in the APAC region. This is an ideal role for growth in a dynamic, fast-paced environment.
Your Mission (If You Accept It):
Responsible for leading external partnership projects in Japan, developing strategies and owning the operational and functional day-to-day execution of the partnership program, ensuring smooth collaboration between partners and internal teams
Analyse partnership performance metrics progress, identify growth levers, bottlenecks, and opportunities for scale. Prepare stakeholder reporting.
Participate in strategic planning and manage the implementation of scalable growth strategies together with the General Manager and all key decision makers in APAC to achieve ambitious targets
Work closely with the Supply team and Quality team to analyse business situations and KPI progress, develop action plans and help implementations
Serve as a bridge among Supply, Customer satisfaction, and Marketing teams in APAC in managing transversal initiatives
Liaise globally and cross-functionally with the entire global Commercials teams to implement global best practices into APAC
Organise all the key communication occasions in the APAC regions to achieve smoother communications among the team
You’re At The Right Place If:
You have proven project management experience
You are organised and able to work on several projects simultaneously and autonomously
You have an analytical mind, and monitoring our key performance indicators / being able to define targeted increments is part of your daily life
Your native language is Japanese, and you are comfortable communicating professionally in English with international teams
You are a brilliant communicator. Your interpersonal skills will be crucial for this role to build strong relationships with stakeholders and top managements
You are a self-starter with an entrepreneurial mindset. You proactively move fast to test and execute, take ownership, and stay committed to delivering results
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