Job Title: Service Delivery Lead
Banding: 6
Location: North East England
Rate: ÂŁ29.14 - ÂŁ37.50
Pulse is recruiting experienced Service Delivery Leads for a role in the North East England area. Our hourly pay rates are between ÂŁ29.14 - ÂŁ37.50.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
What will your responsibilities be?
In this role, youâll take charge of the outreach unitâs daily operations, ensuring appointments run smoothly and efficiently. Acting as the first point of escalation for any operational queries, youâll play a key role in maintaining a responsive and well-coordinated team. Staff attendance and break coverage will be managed under your guidance to support consistent service delivery. With a strong focus on participant care, youâll uphold clinical governance standards while overseeing procedures such as blood sample collection and physical measurements. Your efforts will help maintain a safe, high-quality experience for every participant. Additionally, youâll facilitate the seamless flow of individuals through the unit and contribute meaningfully to the UKâs largest health research programmeâgathering vital data that supports ground-breaking work in disease prevention and treatment.
Benefits:
Qualifications and Experiences:
Why work with Pulse?
From the moment you register with us, our focus is entirely on you. During our first conversation, youâll quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement.
With our preferred or sole supplier status with many clients, youâll have access to exclusive opportunities that you wonât find anywhere else. We always prioritize your best interests, engaging in meaningful conversations and truly listening to you. You are an individual, a professionalânot just a resource.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Pulse