Executive, Consumer Insights (Research Executive)

NIQ GFK CMI’s Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.  

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.  

So where do you fit here? 

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more. 

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.   

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.   

In your role, you would: 

• Be responsible for delivering analytics & insights services for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper.... 
• Entrusted to deliver flawless research and analytics to our clients.  
• Support and execute end-to-end quantitative research projects which include draft questionnaires based on research objectives, coordinate with and manage Fieldwork (FW) partners, and Data Processing (DP) team
• Monitor project progress and proactively troubleshoot issues during fieldwork and data processing stages
• Develop clear, analytical and insight‑driven reports based on findings, ensuring data is translated into meaningful narratives.
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals 
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.