Your mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our personal and business customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to understand how people spend money using cards — whether locally or when travelling internationally, and including credit cards — in order to provide them with a cheaper, easier and faster experience. There will be an initial focus on business customers, who are central to Wise’s company strategy.
As the first dedicated researcher on this squad in Singapore, you will play a key role in helping to build the research practice there and set the foundations for how we conduct research in this area.
You’ll contribute by:
Building our understanding of people’s spending and credit behaviours among our key markets in order to ensure we are focused on solving the right things for customers
Owning the planning, execution and delivery of research, applying the appropriate research methods to answer the teams’ highest priority questions
This role will give you the opportunity to:
Be part of a team — you’ll be embedded in a cross-functional team where you can drive the direction and deliver the most impact. This means you can go deep and tackle the real customer problems while working side-by-side with PMs, design, analytics and engineering
Choose your path to impact — you’ll have the freedom to make your own calls about how best to support customer needs and reach mission zero
Grow the research practice in Singapore — as the first one-the-ground research in Singapore, you will be part of helping establish how we conduct research at scale in spend and credit, with a growing team
Be part of our mission to make money without borders the new normal