We are looking for an individual to join us as a Senior Manager, Client Consulting in the VCA team based in Singapore/ Malaysia. This individual will act as the workstream lead to deliver one or more workstreams within broader consulting engagements or transformation programs for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa鈥檚 data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).
The Senior Manager, Client Consulting will be responsible for identifying potential client business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.