We鈥檙e looking for a Solutions Engineering Manager to lead a team of technical Solutions Engineers who help partners and enterprise customers integrate with our global money movement platform.
You鈥檒l manage a team of direct reports, drive high-quality integrations, and shape the future of a platform built to make cross-border money movement instant, convenient, transparent, and as cheap as possible.
This role is ideal for someone with 6+ years of SE experience along with, 3+ years leading or managing Solutions Engineers or customer-facing technical teams.
Your role in the team:
- You鈥檒l be responsible for the overall health and productivity of your team. Directly managing, coaching, and developing Solutions Engineers. Defining strong, clear goals that align with Wise Platform鈥檚 objectives and supporting the team in achieving them.
- Provide clear direction, feedback, and career development paths. Helping them to make data-driven decisions.
- You鈥檒l have an overview of the region鈥檚 plans, opportunities and challenges, having direct input as a decision maker in collaboration with Delivery and Commercial leads.
- You鈥檒l support your team in delivering high quality, efficient and scalable solutions to our partners.
- You鈥檒l get to work closely with Product Engineering teams to influence product development to meet our partner鈥檚 needs.
- Guide customers through technical discovery, solution design, build, test, and launch
- Ensure integrations fully leverage our global accounts, payouts, FX, and compliance APIs
- Remove blockers and improve customer onboarding efficiency
- Bring customer insights into roadmap decisions
- Advocate for better APIs, reliability, and developer experience
- Help scale infrastructure for new markets, partners, and corridors
Key Concepts:
- Lead & Grow a Solutions Engineering Team
- Deliver High-Quality Integrations
- Partner With Product & Engineering
- Drive Impact on Our Mission
Your team directly helps build an infrastructure where moving money across borders is:
- Faster
- Cheaper
- More transparent
- More global
- Effortless for customers and partners