The ChatGPT Infrastructure team is responsible for the platform that powers ChatGPT, one of the fastest-growing consumer products in history. We build, scale, and operate the infrastructure that enables rapid experimentation, reliable deployment, and global delivery of AI-powered experiences. As we expand our global footprint, we’re investing in establishing a leadership presence in London to help shape our growing office and drive collaboration across OpenAI’s international teams.
We’re looking for an experienced Engineering Manager to lead the ChatGPT Infra team from our London office. In this dual role, you’ll be both a technical leader and the site lead for our London engineering hub. You’ll be responsible for building and mentoring a world-class infra team, helping to scale ChatGPT infrastructure, and fostering a strong, inclusive engineering culture at our growing international site.
You will:
Lead a team of infrastructure engineers focused on availability, scalability, and performance for ChatGPT.
Collaborate closely with product and research teams to deliver a seamless and robust experience to millions of users.
Define and drive technical strategy for key components such as deployment pipelines, service mesh, observability, and CI/CD systems.
Partner with recruiting to grow the London engineering team and represent OpenAI in the local tech community.
Serve as a cultural ambassador and people manager, supporting cross-functional collaboration and site operations.
Operate with a high degree of autonomy and ownership, with support from global leaders and peers.
7+ years of hands-on engineering experience, ideally in high-scale systems, distributed computing, or developer platforms.
Demonstrated success in leading cross-functional projects and collaborating across product, infra, and research orgs.
Passion for building strong, inclusive teams and mentoring engineers of all experience levels.
Experience operating production services in cloud environments (e.g., AWS, GCP, Azure).
Comfortable wearing multiple hats — from deep technical discussions to team planning and office leadership.
Based in or willing to relocate to London.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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