Senior Research Analyst, Customer Success- Sensory Product Development Team

Location: Chicago, IL, USA

About this job

Innovation matters. With best-in-class research and predictive analytical tools, SA&I’s Innovation Practice is at the core of our client's new product ideas, product messaging that inspires action, product development and validation, and optimal launch strategies. As part of the SA&I Innovation Practice Customer Success team, you will work with industry-leading marketers and see your work come to life. If you want to influence the direction of a new product, the strategy of how to launch, or how best to reinvigorate a struggling brand – at SA&I’s Innovation Practice, you can.

Be curious. Be collaborative. Be forward thinking. Join SA&I’s Innovation Practice and work with our clients as a consultant, a problem solver, and influence the future of their innovations.

What is the job purpose?

· Execute studies by compiling, analyzing, and interpreting data, writing client reports, and constructing presentations; become an expert on the SA&I Innovation Practice’s suite of product development solutions

· Generate polished diagnostic analyses/reports, summarizing SA&I’s Innovation Practice conclusions and recommendations in a concise, client-friendly manner

· Support the team in driving revenue by delivering excellent project work that results in repeat business

Responsibilities

· Execute projects across a variety of clients, meeting agreed-upon milestones

· Be accountable for high-quality client deliverables in partnership with your other team members in Customer Success

· Analyze study results to draft reports and presentations

· Summarize data for the production of tables, charts, and graphs

· Handle project-related client correspondence as needed

· Participate in client discussions/presentations and work through implications and recommendations based on the data

· Support team on value-add and meta-analyses

· Support special projects and thought leadership initiatives

· Make a difference by becoming a problem solver, a consultant, and the voice of NielsenIQ’s inclusive culture for our clients