As a Senior Manager, Product Management on the Customer & Developer Experience team, you鈥檒l own the strategy for foundational capabilities that shape how customers and internal users experience the Pismo platform every day. You鈥檒l lead a team of product managers and partner with cross-functional leaders across product, technical, and client-facing teams to drive the next generation of infrastructure powering the Pismo Developers Portal and Pismo Control Center. Success in this role requires a unique blend of hands-on technical ownership with strategic leadership to craft a compelling vision of scalability, security, and extensibility, laying the groundwork for future customer, product, and team growth.
What You鈥檒l Do:
- Own the strategic vision for the web application and platform shared services that power the Pismo Developers Portal and Control Center.
- Lead and grow a team of product managers, fostering a collaborative, high-ownership culture and mentoring PMs to be strong technical product leaders.
- Drive hands-on platform product work, engaging deeply with APIs, architecture tradeoffs, and technical design alongside engineering.
- Partner with cross-functional leaders to prioritize product investments that balance near-term needs with long-term scalability and resilience.
- Define and track success metrics and continuously improve platform quality, performance, and reliability.
- Represent the product strategy and outcomes to senior leadership with clarity, confidence, and impact.