The Lead Software Engineer will provide senior technical leadership in building and scaling Affluent Charter鈥檚 benefit discovery and redemption platforms, delivering intuitive, reliable, and high鈥憄erformance digital experiences for customers and partners. This role blends deep hands鈥憃n engineering expertise, architectural ownership, and cross鈥慺unctional leadership, ensuring complex benefit ecosystems are transformed into simple, customer鈥慶entric experiences.
This position is ideal for a seasoned engineer with a strong product mindset, extensive experience designing distributed systems, and a passion for mentoring teams while remaining close to the code.
Key Responsibilities:
Platform & Architecture Leadership:
- Lead the architecture, design, and implementation of benefit discovery and redemption services across web, mobile, and partner integrations.
- Own the technical roadmap for scalable benefit catalogs, eligibility determination, redemption flows, and fulfillment systems.
- Ensure platforms meet high standards for performance, reliability, security, and maintainability.
- Drive architectural decisions that balance rapid iteration with long鈥憈erm platform evolution.
Engineering Execution & Mentorship:
- Act as a senior technical leader and hands鈥憃n contributor across core platform initiatives.
- Mentor and guide engineers across teams in a matrixed organization, setting standards for design, code quality, and delivery.
- Decompose complex initiatives into executable work and ensure alignment across multiple teams.
- Promote best practices in system design, testing strategies, observability, and documentation.
Partner & Integration Enablement:
- Lead complex integrations with benefit providers, merchants, and technology partners.
- Solve multi鈥憇ystem challenges spanning identity, eligibility logic, redemption workflows, reconciliation, and reporting.
- Serve as the primary technical escalation point for high鈥慽mpact partner and customer integrations.
- Translate business, product, and regulatory requirements into robust technical solutions.
Quality, Process & Scale:
- Define and evolve engineering and integration standards aligned with enterprise and fintech best practices.
- Build and improve simulation, sandbox, and integration testing tools to accelerate development and partner onboarding.
- Ensure compliance with security, privacy, and operational requirements.
- Deliver against platform reliability, performance, and experience KPIs.
Customer & Product Advocacy:
- Represent customer needs within engineering, advocating for clarity, simplicity, and exceptional user experience.
- Incorporate feedback from customers, partners, and internal teams into continuous improvements.
- Collaborate closely with product, design, and support teams to ensure technical execution meets experience goals.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.