The Banking Director will serve as the primary strategic partner for our largest US banking clients. This leader will translate market needs and client priorities into product capabilities for our SaaS鈥慴ased core banking platform.
The role combines deep US banking domain expertise, experience with global core鈥慴anking platforms, strong product management acumen, and high鈥憈ouch client engagement to drive adoption, satisfaction, and long-term growth.
You will serve as the voice of US clients within the organization while guiding clients on best practices and future roadmap alignment.
Key Responsibilities:
Client Engagement & Strategic Advisory:
- Act as executive-level liaison from the product group for Tier 1 US banking clients.
- Lead strategic discussions on core banking modernization, digital transformation, and operational efficiency.
- Conduct regular executive business reviews, roadmap sessions, and product deep-dives with the team of product specialists and product managers.
- Provide thought leadership to guide clients on best鈥慺it product usage, architecture decisions, and process modernization.
Product Strategy & Market Alignment:
- Own the US market requirements for the core banking product suite.
- Translate client feedback, business and regulatory drivers into actionable product features, stories, and roadmap priorities.
- Partner with Product, Engineering, and SRE teams to ensure delivery aligns with US market expectations.
- Monitor US banking industry and technology trends, and regulatory changes to inform product innovation and evolution.
- Track and interpret trends across global core-banking platforms to identify differentiation opportunities.
Technical & Business Solutioning:
- Lead solution design workshops to align business requirements with product capabilities.
- Support complex integrations, migration planning, and end鈥憈o鈥慹nd banking workflows (e.g., deposit operations, ledger, lending, payments).
- Work with technical architects on scoping, feasibility, and solution validation.
- Guide clients transitioning from legacy or traditional core鈥慴anking platforms to modern cloud鈥憂ative stacks.
Cross-Functional Leadership:
- Partner with Sales and Customer Success teams during pre鈥憇ales and renewal cycles.
- Support implementation teams in large-scale onboarding and transformation initiatives.
- Drive internal education on US banking regulations, processes, and client expectations.
Regulatory & Compliance Insight:
- Keep internal teams informed on relevant US regulatory bodies and compliance requirements.
- Ensure product features and client implementations align with US compliance frameworks (FDIC, OCC, CFPB, FRB).
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.