The Retailer Vertical Executive acts as the face of the company and its digital solutions, driving customer ROI, value creation, and business growth through strategic insights and analytics. Build strong partnerships with clients, support onboarding, and deliver impactful recommendations using NIQ tools and data.
The responsibilities include, but are not limited to:
Serve as relationship owner within Customer Success
Lead Joint Business Planning (JBP), Quarterly Business Reviews (QBO), and manage Net Promoter Score (NPS)
Educate customers on relevant features and functionalities tailored to their business needs
Deliver insightful presentations and actionable recommendations
Help improve renewal rates by demonstrating clear business outcomes and value
Develop fact-based answers and analyses to complex business questions
Build and maintain strong client relationships, including engagement at C-suite level
Identify and convert opportunities, including generating sales leads.
About you
At Nielsen IQ you will experience a dynamic, open, and solution-oriented international environment, where we support your development through a trust-based feedback culture and diverse training possibilities.
As part of our culture, our promise to you is that at Nielsen IQ you can: Be Yourself, Make a Difference & Grow with Us.
Qualifications
Graduates preferably with background in Statistics.
Fast learner, curious and interested in exploring data
Numeric and logical thinking.
Excellent communication and presentation skills
Good analytical skills
An ability to work independently and in a team
Fluent in spoken and written English
Competent in Microsoft Office (Excel, PowerPoint, Word, etc)