About This Job
We want to change the world. Your work can redefine what’s possible for both our clients and your career. Connecting the dots between our pioneering teams and our ambition as insight experts, your work will matter. The role will be within the On-Premise customer success team. You will run collaboratively the set-up & the execution of local a multi-country projects with strategic client impact. With the aim of delivering value to clients and generating satisfaction through high-level data and insights.
Responsibilities
You will be an extension of the On-Premise customer success team and supporting them through:
Be a contributor to the team's KPIs through the QBO process, ensuring all deliverables are PQR compliant to maximize NPS and TNPS scoring.