Takes a leading role in building complex software systems and communicating with users, other technical teams, and management
Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
Perform application design, configuration, testing and deployment – developing solutions based on requirements for larger features
Perform configuration and customization of the Salesforce platform
Participate in efforts to develop and execute testing, documentation, and training
Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform
Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
Perform reviews on implementation done by less experienced developers and offer feedback and suggestions for those codes
Be able to communicate development progress to management
Develop solutions based on requirements document for larger features
Design data schema that will evolve with the needs of the business
Evaluate and maintain Salesforce security best practices
Support off-hour releases as needed

Salesforce Technical Lead

Job Description