The Account Development Associate for NielsenIQ will provide global leading information services and products to our clients, mostly in the Fast Moving Consumer Goods (FMCG) industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help FMCG brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.
Responsibilities
Client Relationship Management
- Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding their business priorities
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
- Share and present thought leadership pieces for engagement across different parts of the organization
- Collaborate with the Customer Success and Operations to ensure internal alignment towards client service standards are delivered
Account Business Development
- Provide relevant product solutions that answers client business issues/opportunities
- Develop a winning sales framework for retaining current and approaching new clients
- Work on strategy and approach to win back lapsed clients
- Launch and introduce new services in the market to drive adoption among clients
- Build a strong pipeline through regular engagement with clients
- Build the company’s positive image through active participation in professional associations and industry conferences/seminars
- Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction
Financial Management
- Achieve key financial metrics: revenue, profitability and cash collection, as well as other related business development objectives
- Ensure proper pricing and contracts are applied according to company's policies and guidelines
- Understand and carry out the companies financial guidelines such as forecast and pipeline management
- Use sales technology and digital tools, pre and post sales, work efficiently by recording prospects, forecast pipeline and convert sales
- Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets