Rules Consultant (Project Management)

This role directly supports Case Investigation and Enforcement’s mission to align and integrate ecosystem compliance programs across PERC to ensure consistent enforcement across Visa’s rules, fraud, and integrity disciplines. By managing enforcement program detection initiatives and supporting the monitoring, tracking, and reporting of internal strategic initiatives tied to CIE’s OKRs, this role enhances visibility, accountability, and operational excellence across CIE by enabling effective detection management, ensuring disciplined execution of initiatives, and supporting leadership decision‑making.  

The Consultant will collaborate closely with senior leaders and cross‑functional teams (including Rules Compliance and Technology) to support Visa’s unified enforcement processes and achieve the future of CIE.

The Consultant role is open to individuals with strong skills in program and project management, analytical & data interpretation skills, and cross-functional collaboration. This position is responsible for supporting Case Investigations & Enforcement (CIE) through two critical pillars: managing enforcement program detection initiatives and the monitoring, tracking, and reporting of internal strategic initiatives tied to CIE’s OKRs.  The role will:

• Support execution and continuous improvement of enforcement detection programs aligned with CIE’s compliance and enforcement objectives. Facilitate leadership alignment and collaboration by driving clarity across operations, risk technology, and program management workstreams. 
• Partner with cross‑functional stakeholders (e.g., Rules, Technology) to operationalize detection solutions and ensure required data, workflow inputs, and alignment across processes. Monitor detection performance metrics and program SLOs, identify anomalies and trends, and escalate risks or gaps requiring business or technical attention. 
• Monitor internal initiatives, track progress, escalate risks, and drive execution across cross‑functional teams. 
• Interpret metrics, performance dashboards, and case data to provide insights and support decision making.
• Assist in annual planning, strategic roadmap creation, OKR alignment, and change‑management support for transformation initiatives. 
• Support creation of Power Point materials for various business updates such as: All Hands, executive leadership presentations, partner and stakeholder updates, monthly OKR progress, etc.  

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.