We are looking for a Product Operations Manager to support and scale the Pismo product organization. This role focuses on improving how products are planned, built, launched, and operated by creating clarity, consistency, and leverage across teams.
You will work closely with Product Managers, Engineering, Commercial, and Visa stakeholders to optimize product processes, improve execution velocity, and ensure product decisions are supported by strong data, tooling, and operating rhythms. This is a critical role for enabling product teams to operate effectively at scale within a fast鈥慻rowing, global environment.
What You鈥檒l Do:
- Partner with Product Management and Engineering leadership to improve product planning, execution, and delivery processes.
- Establish and maintain product operating rhythms, including roadmap reviews, prioritization frameworks, and cross鈥憈eam dependencies.
- Drive consistency and clarity in product artifacts such as roadmaps, OKRs, release notes, and internal documentation.
- Support product launches by coordinating readiness across engineering, client鈥慺acing, commercial, and support teams.
- Own and evolve product tooling and workflows (e.g., Jira, Confluence, roadmap tools, analytics dashboards).
- Build and maintain product performance reporting, surfacing insights on delivery, adoption, and operational health.
- Identify friction points in product development and execution, and lead initiatives to improve efficiency and scale.
- Act as a connective layer between Pismo and Visa stakeholders to ensure alignment on priorities, timelines, and dependencies.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.