We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders to join the Wise Platform team in North America. You’ll work with our existing platform partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels.
We’ve launched partnerships globally, with the likes of Morgan Stanley in North America, and today have 80+ global banks and platforms connected and powered by Wise Platform.
A bit about the role:
You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our partners in North America. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.
The role is based in our New York or Austin office (account dependent), but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery as well as business development.
Your mission:
Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise.
Develop comprehensive account plans for key platform partners, articulating strategies for expansion and growth.
Establish strong relationships with your platform partners by understanding their strategic objectives and decision making process. Lead QBRs and become the subject matter expert for your partners.
Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other.
Utilise data to pinpoint opportunities and to inform data-driven dialogue with your partners.
Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required.
Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities.
Develop deep expertise in payments and show thought leadership on complex topics.
Work on projects and initiatives to improve our strategy and approach both within the North America region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth.