Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.
The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia and Thailand (SMT) markets, and will report to the Head of VCA Singapore.
The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy, and data-driven portfolio management decisions.
If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Singapore clients to win more business, you should apply.
What a Client Consulting Manager does at Visa:
As a Client Consulting Manager in Singapore, you will act as the workstream lead to deliver one or more workstreams within broader consulting engagements or transformation programs for our key issuing, acquiring, merchant & fintech clients.
Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
In this role, you are expected to:
Contribute to the development of VCA consulting offerings and engagement delivery in Singapore to help Visa clients protect and grow payments
Develop trusted advisor relationships with client working teams through impactful consulting engagements
Partner with peers in other functional areas (e.g. product, marketing, risk, innovation) to execute projects in ways that leverage the breadth and depth of Visa鈥檚 resources
Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
Support thought leadership projects on the future of payments to our clients and partners
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.