Sr Linux Automation Engineer

The Team

As a key member of the Systems Administration team within Global Cloud Operations, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This is an opportunity to be at the core of running a Cloud platform that scales to millions of users!  The Cloud Operations team is responsible for ensuring the availability and efficiency of the server infrastructure that runs our SaaS platform while consuming and deploying products that have been newly developed by engineering teams. You will be working closely with engineers and developers across the company and split your time between keeping critical infrastructure running and writing the code that automates our way forward, leveraging the power of AI all along.

What you get to do in this role:

• Develop tools in Python/JavaScript/Bash to replace manual work and improve customer experience.
• Contribute to Configuration Management and Infrastructure as Code for global private cloud.
• Provide relief and sustainable resolution to issues within our infrastructure.
• Participate in Root Cause Analysis of issues and drive resolution of root causes with internal team members.
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
• Drive enhancements and bugfixes for large-scale automation projects such as patching, provisioning, and kickstart domains.
• Prepare new ServiceNow products and services for production readiness with design review, feedback to engineering teams, training, and testing.
• Support the operation of a wide variety of infrastructure services, including MySQL, PostgreSQL, E-Mail infrastructure, DNS, Puppet, NGINX, Kubernetes, RHOSP, RabbitMQ and more.

Note:  This role has a specific focus on development skills to help deliver tools and resolutions through code.