The VCA team is looking for a Senior Manager to join our consulting practice and play a role in developing high impact projects for Visa clients in Brazil. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
Potential engagements could include product development, program launch, customer acquisition, customer and commercial life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement.
Specific responsibilities include:
- Proactively engage with Visa teams in regular strategic and planning discussions, cultivate and manage a pipeline of work with Merchants, Issuers and Digital Banks.
- Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities.
- Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to grow their portfolios and cardholder engagement with the issuer.
- Partner with peers in other functional areas (e.g., sales, solutions, client service, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa resources.
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
- Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for the clients.
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.
Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a VCA Brazilian Director.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.