Are you passionate about quality excellence and ready to be the voice of the customer in a fast-paced, high-precision manufacturing environment? Join our team and play a pivotal role in driving continuous improvement, product reliability, and customer satisfaction!
💼 What You’ll Do:
Customer & Process Quality Control
Act as the key customer contact for all quality-related concerns.
Prepare and submit quality documents (PPAP, APQP, PSW, PCR/ECR, etc.).
Coordinate 8D investigations and follow-ups, collaborating with internal teams and other Bosch plants.
Handle customer complaints, IQIS input, and QMM ECR/concession activities.
Lead and support internal/external audits and manage customer touchpoint requirements.
Analyze and report on inspection and trial events, including co-checks and sample submissions.
Deliver timely inspection reports and maintain monthly customer reporting.
Problem Solving & Quality Assurance
Investigate 0-km claims, internal failures, and defective parts.
Lead containment actions, including 3rd-party sorting coordination.
Provide external cost reporting and manage Safe Launch activities.
Support Cpk/Cmk evaluations for new model introductions.
General Support
Work closely with cross-functional teams and respond swiftly to issues.
Assist with tasks assigned by supervisors and contribute to continuous improvement initiatives.
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